Note that only jewelry received at our distribution center within 30 days in its original condition and accompanied by the original proof of purchase will be accepted back for credit or exchange. Refunds will be issued via a credit to your Binder customer account. Refunds may take up to 14 days, depending on the payment method. Please excuse the inconvenience.
If you have any further questions, please do not hesitate to contact our customer service.
contact:
Mail: info@binder-fbm.de
phone: +49 7044-22-0
Opening hours:
Monday to Thursday from 08:00 to 12:00 and from 13:00 to 17:00
Friday from 08:00 to 12:00 and from 13:00 to 15:00
If you received a damaged package, you must immediately register a damage with the appropriate shipping service provider.